Privacy Policy

This Privacy Policy informs users about how their personal data is collected and processed through the website valeriatourscortona.com, in compliance with EU Regulation 2016/679 (GDPR).

1. Data Controller

The Data Controller is: Valeria Lorenzini Address: Via Nazionale 34, 52044 Cortona (AR), Italy Email: infotourscortona@gmail.com Phone: +39 328 474 4506

2. Types of Data Collected

Through this website, the following data may be collected:

  • Data voluntarily provided by the user: Name, surname, email address, phone number, and details regarding the requested tour (date, tour type, number of participants) entered in the "Request a Tour" form or sent via email.

  • Browsing data: IP addresses, browser parameters, and other technical data automatically collected by the system to ensure the correct functioning of the website.

3. Purpose of Data Processing

Data is processed exclusively for the following purposes:

  1. Booking Management: To respond to quote requests and organize the guided tours requested by the user.

  2. Communication: To provide information regarding itineraries, schedules, and logistical details related to tour guide services.

  3. Legal Obligations: To comply with tax and accounting obligations arising from the provision of services.

4. Legal Basis for Processing

The processing of data is based on:

  • The consent of the data subject (by submitting requests via forms or email).

  • The execution of pre-contractual or contractual measures (quotes and tour bookings).

  • Compliance with legal obligations.

5. Methods and Data Retention

Processing is carried out using IT and/or paper tools, adopting appropriate security measures to prevent unauthorized access. Data will be stored:

  • For the time strictly necessary to respond to the user's request.

  • In the event of a booking, for the duration of the contractual relationship and for the periods required by tax regulations (usually 10 years).

6. Data Recipients

Personal data will not be disclosed to third parties. It may only be communicated to:

  • Entities to whom communication is mandatory by law.

  • Administrative or tax consultants for legal compliance.

7. Your Rights (GDPR)

Users have the right, at any time, to:

  • Request access to their personal data.

  • Request the correction or erasure of their data ("right to be forgotten").

  • Object to the processing or request its limitation.

  • Exercise the right to data portability.

Requests should be sent to the following email address: infotourscortona@gmail.com.

8. Cookie Policy

This website uses technical and analytical cookies to improve the browsing experience. Users can manage cookie preferences directly through their browser settings or via the cookie banner on the site.

Last Updated: March 23, 2026